Returns & Exchanges

At The Woolly Mammoth, we want you to be completely satisfied with your cozy purchase; if a piece doesn't fit perfectly, we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure you feel as comfortable in our woolens as you do in our community.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund or ship out your exchange within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing